Digital Currency

Supplemental Terms & Conditions

These Supplemental Terms & Conditions apply for customers opting to pay part or all of part of their contract with us, with the amendments to our Standard Form of Agreement:-

  1. Bartercard, Qoin and/or other non-fiat (aka Cryptocurrency) payment methods ("Digital Currency") is an alternative payment method and as such is considered a "special offer" and cannot therefore be used with other special offers or discounts.
  2. Month to Month contracts are NOT available where a Digital Currency (or similar Utility Token) is used as a payment method - contracts are in a minimum of 1 year increments, from 2 up to 5 years.
  3. In the event that services remain with us after the expiration of the initial term, services will be renewed automatically for a further contract term equivalent to the initial term.
  4. Acceptance of a Digital Currency as a payment method, whether in full or in part, is subject to:-

    - pre-payment of the Digital Currency component for the initial term and any renewal thereof;

    - on-time payment; and, where payment is not received by the due date, all monies due may be charged in cash, in lieu of a Digital Currency; and

    - payment for all monies due by a Digital Currency, is subject to an automatic payment by Credit Card for the cash (or default payment) component (on Terms stipulated on the Invoice, Quotation or Agreement).
  5. To ensure no disruption to service, all plans will renew for the same terms as initially opted unless you instruct us in advance to cancel (disconnect) services.
  6. Specific plans nominated below have a Digital Currency available for payment with them.

    Land Line
    Price Match of Telstra or Spark Business Line plans ($40, $60, $80 & $130), please refer to the Product Guide and/or Critical Information Summary (CIS) for the particular inclusions & extra cash components.

    ISDN - 50% Digital Currency, monthly in arrears on all ISDN call usage charges, all other charges are billed monthly in arrears in cash.

    Mobile - any Mobile phone plan at , 30% Digital Currency, all other charges are billed monthly in arrears in cash (or 100% when bundled with Fixed Line & Broadband product).

    VoIP/SIP/Cloud Phone - any VoIP plan, 50% Digital Currency, all other charges are billed monthly in arrears in cash (or 100% when bundled with Fixed Line & Broadband product).

    Fixed Broadband (Telstra, Optus, AAPT, NBN, Chorus, UFB, UFF & Enable networks)
    Fixed Broadband - 50% Digital Currency, all other charges are billed monthly in arrears in cash (or 100% when bundled with Fixed Line & Mobile product).

    Mobile Broadband - any plan, 30% Digital Currency, all other charges are billed monthly in arrears in cash; a cash activation fee applies to activate service, which may be discounted based on the contract term chosen (or 100% when bundled with Fixed Line)

    Web & Email hosting - 100% Digital Currency, all other charges are billed monthly in arrears in cash

    Note, whilst other special offers are available for Digital Currency members from time to time, these are on "first come, first served" basis.  Note cash activation fees to activate service, as well  hardware and delivery.
  7. Pre-Payment of Digital Currency components are invoiced to you at the start of each period on our behalf, is held in trust, and applied to each of the periods the subject of your agreement with us, payment for which is applied across the periods in which the service is used for the service to which that relates.  Any unused prepaid component cannot be used against a service for which it does not relate to, other and other charge and any unused component expires at the end of the period in which the service for that prepayment relates to.

Click here to download a list products available for payment with a Digital Currency component.

Cancellation Policy

Where a customer terminates a plan on which Digital Currency is accepted before the end of a fixed contract terms, the following occurs:-

  •  the prepaid Digital Currency is forfeited; and
  • an Early Termination Fee is payable in cash for the the remaining months on the contract term for the minimum monthly spend.

Example - 5 months remaining on a standalone Mobile Phone Plan of $99 per month (at 30% Trade) the following applies:-

  • forfeiture of prepaid Digital Currency for 5 months x 30% of $99 = $148.50; and
  • charging of an Eligible Termination Fee of 5 x $99 = $495, payable in cash.

Moves, Adds & Changes and Relocation Policy

Where a customer moves, adds, changes or relocates a service during a contract term, the following occurs:-

1. where a new service is added to an account:-

  • the new service is billed for the contract term as the initial contract term;
  • all other services are re-contracted and billed in parallel with the new service;
  • any unused whole months from the prior contract term are credited; and
  • the balance of the account relating to the changes are charged in Digital Currency;

2. at the time of booking the relocation:

  • all services are re-contracted and billed in parallel with the relocated service;
  • any unused whole months from the prior contract term are credited; and
  • the balance of the account relating to the changes are charged in Digital Currency; and
  • at the beginning of the month after relocation, charges are billed for:
    - activation at new premises; and
    - cancellation at old premises; and
    - are payable in cash.

What Next?

For more information:-

  • Call us on 1300-959 -261 in Australia or 0800-85-2378 in New Zealand
  • Click Here to check out our Product Guide