Services provided by BEST TELECOM GROUP are subject to a Standard Form of Agreement provided for by the Telecommunications Act. This simplified agreement is also lodged with the Australian Communications & Media Authority which is deemed by law to apply to all contracts where no other contract replaces it. A copy is available on request. The following general provisions apply to all services:-
Services a provided on a month to month agreement, except where otherwise agreed, or as specified below:-
Receive a discounted setup on a broadband plan;
To receive free hardware;
To receive special pricing;
All mobile phone plans are on 24 month plans; and
Domains are billed every 24 months for .au domains and every 12 months for any other domains and associated hosting is billed for the same period, depending on the renewal period of the domain.